Site Policies

Please use one of the quick links below to help find what you need.

Shipping from United States

Processing time

One business day unless otherwise noted in the description that the item is made to order. Processing times for made to order items are in the listing details.

Estimated shipping times

• North America: About 3 – 5 business days
• Canada: About 5 – 7 business days.
 
Actual delivery time will depend on the shipping method you choose.
 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.


Frequently Asked Questions

Do You Make Custom and Personalized Orders?

YES I do! I will gladly work with you to create a custom, personalized item! I do my best to get made to order items finished and shipped as soon as I can. I intend to have the item out within 5-10 days, if not sooner, depending upon other orders that may be ahead of yours. The time frame for each made-to-order item is stated in the item’s listing details.

All custom orders must be paid in full before the item will be made and or shipped to you. I will communicate with you during the entire process to make sure you are 100% satisfied with your handmade item!

For more information on Custom Ordering, please see our Custom Ordering Page.

How long will it take for my item to arrive?

Transit times vary depending upon the shipping speed chosen at checkout. Please see our Shipping Transit Estimates Page.


Care instructions

For all my handmade items I recommend:

Machine or Hand wash:
• Hand washing is recommended for all handmade items. Please check the use and care tag attached to your item when you receive it for other cleaning options.
• Use gentle cycle
• Cold to warm water (never hot)
• No bleach products.
Machine/Air Dry:
• I recommend air dry or very low heat and remove item promptly when just about dry to prevent over drying and damage to the item. If you air dry your item, lay flat to dry on a clean bath towel, turning and gently shaking every couple of hours. DO NOT hang to dry as this may damage the item by stretching it.

Follow these care instructions and your item will last for years!

Sizing Details

I include sizing in all my item descriptions. The items where size is included, this is an average size.

All babies & toddlers are different from one another in size, shape and height. I take this into consideration when making and listing the item. Each item should fit the average size individual with some room to spare for growth. This way a baby item can be worn a little longer before he/she grows out of it. This all depends upon the baby’s current size and growth rate.

If you are unsure if an item I have listed will fit, just contact me and I could always make the same item for you in a different size.